Terms of service

OVERVIEW
This website is operated by Olyssia London. Throughout the Site, the terms "we", "us" and "our" refer to Olyssia London. Olyssia London makes this website — including all information, tools and Services available through it — available to you, the user, on the condition that you accept all of the terms, conditions, policies and notices set out here.

By visiting our Site and/or making a purchase from us, you take part in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including any additional terms and policies referenced here or accessible via hyperlink. These Terms of Service apply to every user of the Site, including without limitation visitors, vendors, customers, merchants and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms. If you don't agree to all the terms and conditions of this agreement, you may not access the website or use any of the Services. If these Terms of Service are treated as an offer, your acceptance is expressly limited to these Terms.

Any new features or tools added to the current store will also be subject to these Terms of Service. You can review the latest version of these Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes on our website. It's your responsibility to check this page periodically for updates. By continuing to use or access the website after changes are posted, you accept those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 — ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country, state or province of residence — or that you are the age of majority and have given us consent for any of your minor dependents to use the Site.
You must not use our products for any unlawful or unauthorised purpose, nor may you violate any laws in your jurisdiction (including, but not limited to, copyright laws) while using the Service.
You must not transmit any worms, viruses or any code of a destructive nature.
Any breach or violation of these Terms will result in the immediate termination of your access to the Services.

SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse Service to anyone, for any reason, at any time.
You acknowledge that your content (excluding credit card information) may be transferred unencrypted, and this may involve (a) transmissions across multiple networks; and (b) modifications to comply with the technical requirements of the connecting networks or devices. Credit card information is always encrypted during transmission across networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, your use of the Service, your access to the Service, or any contact on the website through which the Service is provided, without our express written permission.
The headings used in this agreement are for convenience only and do not limit or otherwise affect the meaning of these Terms.

SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if the information made available on this Site is inaccurate, incomplete or out of date. The material on this Site is provided for general information only and should not be relied upon as the sole basis for making decisions without first consulting more accurate, complete or current sources. Any reliance on the material on this Site is at your own risk.
The Site may include historical information that, by definition, is not current and is provided for reference only. We reserve the right to modify the content of this Site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor any changes to our Site.

SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part of it) without notice.
We will not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 — PRODUCTS OR SERVICES (where applicable)
Certain products or Services may be available exclusively online through the Site. These products or Services may be subject to limited quantities and are subject to return or exchange only in accordance with our Refund Policy: Refund Policy.
We have made every reasonable effort to display the colours and images of our products as accurately as possible on our store. We cannot guarantee that the colours displayed on your monitor will be accurate.
We reserve the right (but are not obligated) to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or Service we offer. All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this Site is void where prohibited.
We do not warrant that the quality of any products, Services, information or other material you purchase or obtain from us will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders placed by or under the same customer account, the same payment card, and/or orders using the same billing or shipping address. If we change or cancel an order, we may attempt to notify you by contacting the email address, billing address or phone number you provided when placing the order. We reserve the right to limit or refuse orders that, in our judgement, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for every purchase made through our store. You agree to update your account details promptly — including your email address and payment card information and expiry dates — so we can complete your transactions and contact you when needed.

For more details, please review our Refund Policy: Refund Policy.

SECTION 7 — OPTIONAL TOOLS
We may provide you with access to third-party tools that we neither monitor nor control nor have any input into.
You acknowledge and agree that we provide access to those tools "as is" and "as available", without any warranties, representations or conditions of any kind, and without any endorsement. We accept no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use you make of these optional tools provided through the Site is entirely at your own risk and discretion — you should make sure you are familiar with, and approve of, the terms on which those tools are offered by their respective third-party providers.
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Any such new features or Services will also be subject to these Terms of Service.

SECTION 8 — THIRD-PARTY LINKS
Some of the content, products and Services available through our Service may include material from third parties.
Third-party links on this Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we make no warranties and accept no liability or responsibility for any third-party materials, websites, products or services.
We are not liable for any harm or damages arising from the purchase or use of goods, services, resources, content or any other transactions made in connection with third-party websites. Please review the third party's policies and practices carefully and make sure you understand them before entering into any transaction. Any complaints, claims, concerns or questions about third-party products should be directed to the relevant third party.

SECTION 9 — USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If at our request, or without one, you send us creative ideas, suggestions, proposals, plans or other materials — whether online, by email, by post, or in any other way (collectively, "comments") — you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and otherwise use any comments you send us, in any medium. We are under no obligation (1) to keep your comments confidential; (2) to pay any compensation for them; or (3) to respond to them.
We may, but are not obligated to, monitor, edit or remove content that we determine — at our sole discretion — to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable, or that violates anyone's intellectual property rights or these Terms of Service.
You agree that your comments will not infringe any right of any third party — including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain defamatory or otherwise unlawful, abusive or obscene material, nor any computer virus or malware that could affect the operation of the Service or any related website. You may not use a false email address, impersonate anyone other than yourself, or otherwise mislead us or any third party as to the origin of any comments. You are solely responsible for the comments you make and their accuracy. We accept no responsibility and assume no liability for any comments posted by you or by any third party.

SECTION 10 — PERSONAL INFORMATION
Your submission of personal information through our store is governed by our Privacy Policy.

SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS
From time to time, information on our Site or in the Service may contain typographical errors, inaccuracies or omissions — for example in product descriptions, pricing, promotions, offers, shipping charges, transit times or availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time, without prior notice (including after you have submitted an order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including pricing, except as required by law. No specified update or refresh date applied within the Service or on any related website should be taken to mean that all information has been modified or refreshed.

SECTION 12 — PROHIBITED USES
In addition to the other prohibitions set out in these Terms of Service, you are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or take part in any unlawful acts; (c) to violate any international, federal, provincial, state or local laws, regulations, rules or ordinances; (d) to infringe upon or violate our intellectual property rights, or those of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other malicious code that will or may be used in any way to affect the functionality or operation of the Service, any related website, any other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service, any related website, any other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for breaching any of the prohibited uses.

SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that, from time to time, we may suspend the Service for indefinite periods of time or cancel it at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service, and all products and services delivered to you through the Service, are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind — either express or implied — including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no event shall Olyssia London, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind — including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages — whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products purchased through the Service, or for any other claim related in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted or otherwise made available through the Service, even if advised of the possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in those states or jurisdictions our liability shall be limited to the maximum extent permitted by law.

SECTION 14 — INDEMNIFICATION
You agree to indemnify, defend and hold harmless Olyssia London, along with our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand — including reasonable legal fees — made by any third party arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or of the rights of any third party.

SECTION 15 — SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void or unenforceable, that provision will nonetheless be enforceable to the fullest extent permitted by applicable law. Any unenforceable portion will be deemed severed from these Terms of Service, and this will not affect the validity or enforceability of any other remaining provisions.

SECTION 16 — TERMINATION
The obligations and liabilities incurred by either party before the termination date will survive the termination of this agreement for all purposes.
These Terms of Service remain effective unless and until terminated by either you or us. You may terminate these Terms at any time by letting us know that you no longer wish to use our Services, or by ceasing to use our Site.
If, in our sole judgement, you fail — or we suspect that you have failed — to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice. You will remain liable for any amounts due up to and including the date of termination, and we may deny you access to our Services (or any part of them) accordingly.

SECTION 17 — ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision.
These Terms of Service — together with any policies or operating rules posted by us on this Site or in respect of the Service — constitute the entire agreement and understanding between you and us, govern your use of the Service, and supersede any prior or contemporaneous agreements, communications or proposals (whether oral or written) between you and us, including any prior versions of these Terms of Service.
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 — COMPANY INFORMATION
Olyssia London is a trading name of Creaxis LLC, a limited liability company organised under the laws of the State of Wyoming, USA (Wyoming Filing ID: 2026-001957983), with its principal office at:

5830 E 2nd St, Ste 7000 #35169
Casper, WY 82609
United States

SECTION 19 — GOVERNING LAW
These Terms of Service and any separate agreements under which we provide you with Services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict-of-laws principles. Nothing in this clause restricts your statutory rights as a consumer to bring proceedings in your country of residence.

SECTION 20 — CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of, or access to, our website or the Service after any changes are posted constitutes acceptance of those changes.

SECTION 21 — CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at info@olyssialondon.com.